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Dakkak Company Profile

A note from our CEOs

 

Dear Business Partner,

In Jordan, there are no strangers, only friends you have not yet met. This is a saying very often used when talking about Jordan and its people, a country best known for its genuine Arabian hospitality and for its welcoming people.

 

Traveling to Jordan can be a one in a lifetime experience, and we at Dakkak Tours International want to ensure that it will be an exceptional one. While in Jordan, if you feel like needing any assistance, the Dakkak Tours International Team of qualified professionals will be happy to help.

 

We look forward to extending to you an AHLAN WA SAHLAN, “a Genuine Welcome” to Jordan.

 

With Warm Regards, 

 

Omran Dakkak  Ziad Dakkak 

 


 

INTRODUCTION

 

It all began in 1955

 

  

Dakkak Tours International is one of Jordan’s leading independently owned incoming tour operator and DMC “Destination Management Company” serving the leisure and incentive markets for more than 55 years.

 

Founded in Jerusalem in 1955, Dakkak is a service organization, in which our prime focus is to retain our satisfied clients; our success is built on the superior knowledge of all our staff, with the ability to retain our committed employees, thereby ensuring that you receive a consistent quality of service.

 

Jerusalem office at that time used to serve pilgrims traveling to the holy land with some extensions to Jordan & Egypt.

 

In 1977, Dakkak opened its first office in Amman – Jordan. Since then, Dakkak continued to grow forming Dakkak Group, under which various brands are featured, all related to travel services.

 

Today we do have 8 offices in Jordan, 1 in Jerusalem and 1 in the USA forming Dakkak Group in addition to several representatives worldwide. Our Head Office is based in Amman – Jordan. We are a full travel service company offering a wide selection of products and facilities in Jordan and beyond.

 

According to official statistics of the Jordanian Ministry of Tourism, and for the past 3 years Dakkak has been holding the position 1 – 3 inbound in number of tourists to Jordan and has been among the top 5 in the last 10 years.

 

We are keen to develop a business partnership with your esteemed company, looking for a long lasting co-operation to the benefit of both corporations.

 

 


 

Dakkak Group

 

           

Dakkak Tours Int'l

 

DTA

Dakkak Travel

  Dakkak Holidays  

Dakkak

Cruise Call Services

  Dakkak Events  

DTA

Dakkak Travel

USA

 

HEAD OFFICE

(Inbound - DMC)

Amman - Jordan

 

Corporate Travel Services

Amman - Jordan

 

Outbound Worldwide Destinations

Amman - Jordan

  Cruise Call Services (Land Arrangements) Aqaba - Jordan  

MICE Management

Amman - Jordan

 

Ticketing & Hotel Reservations

Dallas - USA

 

 


 

Jordan & Dakkak, a perfect combination… 

 

Dakkak Tours Internationalis a leading destination management company with extensive connections in Jordan and the region. We do operate through our offices in Jordan and through an extensive network of partner companies, travel industry contacts and affiliate service providers both in Jordan and abroad. We provide our clients with the extra that they are looking for, yet at no extra cost to them. We are always at the forefront of new development in the world of travel with its new technology and bright ideas.

 

Dakkak Tours International has been active in promoting Jordan and the region worldwide. Dakkak attends all major travel trade exhibitions. With our 50 plus bilingual employees with experience that if calculated jumps over 500 years, Dakkak is always ready to look into your smallest needs and concerns, making sure that you trip to Jordan on a Holiday or Business will be nothing but a total satisfaction.

 

We invite you to take a closer look on Jordan, hoping that we will be at your service soon,

 

 


 

 

Executive Management

 

Dakkak Tours International 

 

Mr. Omran Dakkak

President / CEO

Tel: +962-6-5601076

Fax:+962-6-5687972

email: odakkak@dakkak.com 

Mr. Ziad Dakkak

President / CEO

Tel: +962-6-5601076

Fax:+962-6-5687972

e-mail: zdakkak@dakkak.com 

Mr. Wael Dakkak

Director of Sales & Marketing

Tel: +962-6-5601076

Fax:+962-6-5687972

e-mail: wdakkak@dakkak.com 

Mr. Adel Amin

Director of Sales & Marketing

Tel: +962-6-5601076

Fax:+962-6-5687972

e-mail: aamin@dakkak.com 

       
Dakkak Tours International – representation office - Italy    

Mr. Ricardo Cellerino

 

Mobile: + 39 338 17 38 191

Skype: r.cellerino

e-mail: riccardo.cellerino@gmail.com

   
       
Dakkak Tours International – representation office - Portugal   

Mr. Luis Rodrigues

Marketing DMCs

Tel: + 351 21 814 7391

Mobile: + 351 917 227 457

Skype: luis.f.l.rodrigues

e-mail: luis@marketingdmcs.com

   
       
Dakkak Tours International – Madrid representation office - Spain   

Mrs. Olga Vera

WTMG(Madrid)

Tel: + 34 609 143286

e-mail: wtmg@infonegocio.com 

 
       
Dakkak Tours International – Barcelona representation office - Spain   

Mr. Javier Benavides

WTMG (Barcelona)

Tel: + 34 606 348102

e-mail: Javier@wtmg.es 

     
       
DTA - Dakkak Travel – Jordan   

Mr. Husam Al Amir

General Manager

Tel: +962-6-5817711

Fax: + 962-6-5824490

e-mail: halamir@dta.jo 

     
       
Dakkak Holidays – Jordan   

Mr. Mutasem Emam

General Manager

Tel: +962-6-5533975

Fax: +962-6-5524677

e-mail: mimam@dakkakholidays.com 

   
       
DTADakkak Travel Agency – USA     

Ms. Cynthia Missirlis

General Manager /

Tel: +1-972-701-9944

Fax:+1-972-701-0095

e-mail: cynthia@dtatravel.com 

     
       

 


 

MISSION / VISION & VALUES

 

    

Our Mission

Is to offer you services beyond your expectations at a fair price.

 

Our Vision

Is to enhance our cooperation to the benefit of our establishments.

 

Our Values

  • Clients First
  • Passion for work
  • Transparency
  • Consistent Service
  • Value for money
  • Quality Control 

 

 

 


 

WHY CHOOSE DAKKAK?   

  

Customer Satisfaction!
We master the details and guarantee your peace of mind. We make your clients happy and make you look good!
 

Experience:
Our family has been upholding a tradition of superior customer service in the tourism business for  more than half a century in the Middle East, and 33 years in Jordan.

 

Professionalism:
We are a full-service destination management company, member of international travel associations, fully-bonded and insured, working with top tour operators from around the world, with our own 50-member, multi-cultural team of experienced guides and program managers. Guides are proficient in English, German, French, Spanish, Italian, Russian, Rumanian, Filipino, Japanese and Arabic.

 

Network: 
We enjoy well-established partnerships with reputable hotels, restaurants, transport companies and venues, selected for reliability and quality-cost effectiveness.

 

Strong Financial Ability:

Which makes us credible with our suppliers, employees and customers.

Buying Power:
We handle over 25,000 visitors each year, which helps us leverage the best services at the best price for our clients

 

Creativity: 
We access unique ideas, venues and resources to customize your program.

Personal Touch:
We never miss a chance to make your clients feel special-from birthday celebrations to welcome letters and individual opinion surveys on departure

Reliability & Efficiency:
We are a fully computerized operation, from ticketing and reservations to accounting and tour management, providing swift, accurate cost estimates and billings.

Quality Controls:
Our own inspection teams assess service outlets, check set-ups, inspect vehicles and solve potential problems before they happen. Every tour group is personally supervised by a customer service rep that meets the tour leader on arrival and obtains evaluations on departure, as well as individual client satisfaction surveys.

 

24-Hour Hotline:
Our support team is on call to serve your clients in-country 24 hours/7days. 

 

 


 

 

OUR PRODUCTS & SERVICES

 

Cultural Tours  /  Biblical Tours  /  Islamic Tours  /  Eco & Nature Tours  /  Adventure Tours  /  Fly & Drive Tours  /  Responsible & Sustainable Tours  /  Educational Tours  /  Cruise Call Services  /  Picture Perfect  /  Guaranteed Departures Tours  /  Wellness Travel & Tours  /  Resorts & Beach Stays  /  Jordan Hotels Online Reservations  /  Jordan & Beyond Tours  /  Tailor Made Tours  /  Incentive Tours & Travel  /  Events Management  /  Meetings & Conferences

 

 


 

Through-out the years, we had the honor to be at the service of distinguished corporations and organizations. To all we extend our thanks and appreciation for the trust they gave Dakkak & Jordan as a destination.

We invite you to visit Our Clients page for references.

We do hope to add you one day to our ever growing list.

Until Then,

 

We wish you all the best,